Last updated on December 01, 2020 by Mary Grace B Quitalig. Most questions sounded like they were trying to get me to say what they needed me to say to score zero points. There was no option or I would lose claim. The two ... to the phone call if you have their telephone number ready when they call you. Still awaiting appointment with neurology department. “Seemed to be reading my information as the assessment was taking place”, “She claimed to have read it but had slipped up making totally inappropriate remarks for someone who had read it so think she was hurriedly looking through it as we talked”, “Did not know my health condition kept naming condition not on the form.”, “I had to bring things up which she thanked me for saying it was ‘helpful’. My meds had changed on the new form but she clearly didn’t know.”. Our Instagram Feed: You will need to contact the assessment provider and request a home assessment. They have not recorded responses properly and have said I can do activities which I cannot do.”, “I had my assessment and have had the Decision through the post and was turned down for PIP mobility I was only given standard care for three years and I need to appeal and I’m not sure how to do this”, “Results came through yesterday. I was told it could be a problem at the assessors end and I should call back on Monday 6th to rearrange. The letter I’ve got says everything differently.”, “Unfortunately not, I wish I had. I had phone call out off blue from pip assessor. Whether that is reflected in the outcome remains to be seen.”, “I too just wanted to say that the PIP phone assessment I had was okay. offered to send copy . Some because they thought it was unlawful to do so. Tricking me to say things that were not true. Please phone 01772 746061 for further information. Told him it could last for I hour .He has copd and heart problems. So, most people have nothing to fear in terms of an unpleasant assessor. They then discover that the assessor claims they visited and no-one was home. If you're not comfortable speaking on the phone, you can let the DWP know - they can assess you by looking at your application and medical evidence. I’ve had a look around Twitter and Facebook and it seems these types of things have happened for others. Obviously I can not say for definite what things have been done to confuse/throw us off or say that they even do this to start with, but I can speak from my own personal experience. A phone assessment is scheduled for next week. If you prefer, someone can support you to make a claim yourself by helping you with the forms and phone calls. Obviously I can not say for definite what things have been done to confuse/throw us off or say that they even do this to start with, but I can speak from my own personal experience. It was delayed by 3 hours from 9 am to 12pm. Had Telephone PIP Assessment yesterday and it was a long slog of 2hrs 38 minutes. We aim to respond to all calls within 5 working days. Until recently many PIP decisions were made after you have had a face-to-face assessment with a private company approved by the DWP. But it does seem that assessors find it easier to be pleasant on the phone than some do in person. You can have someone with you while you do the assessment over the phone, just remember to put the call on loudspeaker and advise the assessor who is with you. All of the standard form questions were asked and some additional. We support both claimants and professionals. You will need to contact the assessment provider and request a home assessment. The PIP process can be really hard for those with chronic illness. CONFIDENTIALITYIn a time of lockdown, finding a private space to take part in a telephone assessment may be a real problem for many claimants. In 8% of cases respondents didn’t regard the mobility component as relevant to them. In other cases, even though the health professional did not admit it, the claimant was in little doubt that their form had not been read. The PIP process can be really hard for those with chronic illness. He claimed in his assessment, my having a driving licence proves I have no problem with planning a journey and no cognitive problems. This assessment is carried out by someone with a medical background such as a nurse or paramedic, but they may not have in-depth experience of kidney disease. No Allowances For Holidays, Outstanding effort recognised in Boccia England annual award, 2,743,955 people have visited this website. Problems hearing the assessor clearly was the top technical issue. She both reassured us that she had and also seemed to understand what has been written in the form. So prepare these questions and enjoy! Assessor said it kept happening with her calls.”. So, if you do have a telephone assessment, please complete our PIP telephone assessment survey. As a result my husband was effectively interviewed. ASSESSOR’S MANNERSo far, the reports by members about the manner of the assessor have been largely positive. My personal opinion is that the processes for PIP (Personal Independence Payment), the benefit that replaced DLA (Disability Living Allowance) - both the initial application and subsequent reviews - is made as difficult as possible, so that people just give up with their application. He’s autistic along with mental and physical health issues. how often do I bathe? Over 80,000 claimants and professionals subscribe to the UK's leading source of benefits news. 60% thought they had been asked a lot of questions on daily living, while 23% said there were not enough and 14% said there were very few. They will also help you get across to the assessor what you want to say at the actual assessment. But a number of you told us about difficulties you had in this regard. Kevin Sinfield Raises Over £1m For Motor Neurone Disease In Marathon Challenge, Care Home Manager’s Petition Calls For #VaccinePriority For People With LD, 275,000 DLA Claimants Still Waiting To Be Forced To Claim PIP, What PIP Telephone Assessments Are Really Like, Part Two, Previously Unseen PIP And ESA Documents About Telephone Assessments, Kevin Sinfield Raises Over £1m For Motor Neurone Disease In Marathon Challenge, 275,000 DLA Claimants Still Waiting To Be Forced To Claim PIP, Care Home Manager's Petition Calls For #VaccinePriority For People With LD, PIP Telephone Assessments: Members’ Experiences, On Universal Credit? But almost a fifth of people did experience difficulties. The assessment was at home and though the nurse seem friendly enough due to past experience I didn't trust him . Change ), You are commenting using your Twitter account. Screen 20: To start your claim for PIP: Call the DWP on 0800 917 2222; or by text phone on 0800 917 7777; You can get more information about the PIP assessment and try some of the questions at our independent website www.pip-assessment.support. This could be done as a three-way call. You need to remember you would have put a lot of information on the form and sent in medical evidence. However, I had a missed call yesterday and saw the number was the PIP claims number (0800 121 4433). Ever speak to anyone on the care side of things have happened for.. People did experience difficulties PIP assessment I had I ’ ve had a call from the form of unpleasant! Will need to contact the assessment takes place and some won ’ t to... The UK 's leading source of Benefits news first time for a date. Because they thought it was my mum as she had enough info from the DM asking me question... Around 75 % get my copy of your claim form, right company server or software around... 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